Returns & Exchanges
At Kent Service Center, we are committed to ensuring your sports gear meets your performance standards. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the unused gear in its original packaging, ensuring all tags and protective seals remain intact for a full refund.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package to the designated carrier and keep your tracking receipt; we will process your refund within 5-7 business days of arrival.